A report suggests that punters who waste their money on expensive smartphones are generally happy to do so and Apple fanboys are the most incandescently joyful people in the whole world.
Beancounters at J.D. Power added up some numbers and divided them by their shoe size and found that Samsung phones rank highest in overall satisfaction among AT&T and Sprint customers. T-Mobile and Verizon customers liked Apple iPhones best. Those who spent the most on their phone were happier than those who made a more sensible financial decision.
J.D. Power customers who pay more for their phones report higher satisfaction. Logically, the analysts think, this is because the high-cost phones perform better. Of course there is very little difference technology wise why higher price phones would perform much better. The flagship phones often have marginally better stats than mid-range phones.
What J.D. Power should have looked at was the pyschology of the people who buy expensive phones. If having spent more than $300 more than they need to, do they have to justify their purchase?
The premium phones often have a few more bells and whistles than the mid-range phones but do punters actually use them or can they spot the difference between a few more pixels on the cameras.
The Tame Apple Press is furious at the study because it suggests that people will be as happy at wasting their cash on a high end Samsung as they would be an iPhone 7.
“The figures are for August, I wonder how much that will change when the exploding Samsung Note 7 fiasco is taken into account,” sulked one Apple fanboy, er technology reporter.
Maker of the incredible melting Note 7, Samsung, is planning to use batteries manufactured by LG for its next Galaxy S series flagship.
Samsung is said to be in talks with LG Chem for a possible partnership to supply batteries. At present, Samsung SDI, which is a sister company of Samsung, and Chinese battery maker ATL are its suppliers. Samsung SDI supplied 70% of the batteries used in the Note 7, while the rest of the batteries were from ATL.
According to a report by Korean Herald Samsung is looking at getting lots of battery suppliers.
When Samsung announced the first recall, it was speculated that Samsung could go in for LG batteries. But sources told the Korean Herald that the deal is yet to be finalised between Samsung and LG. Samsung’s phones already use cameras from LG.
Tech giant Samsung has announced that its foundry business has started mass production of semiconductors using 10 nm process technology.
While there is no word if the chips will come with their own fire extinguisher, Samsung sang that it was the first company to mass produce using 10nm.
Samsung said in a statement a tech product launching early next year will use chips made with its 10-nanometre production technology without specifying the device.
According to the Electronic Times Samsung will be the sole contract manufacturer of Qualcomm high-end Snapdragon 830 chips using 10-nanometre production technology and these processors will be used in half of Samsung’s next Galaxy S smartphones expected to launch in early 2017.
Samsung is warning that the Galaxy Note 7 fiasco will set it back $5 billion dollars, which, though terrible, is much less than the $15 billion the Tame Apple Press has been claiming.
Samsung said that that it will take a hit to its operating profit of about $3 billion over the next two quarters. The outlook brings to about $5.3 billion the total losses the global smartphone leader has forecast as a result of the overheating issues.
Samsung shares, which have fallen about eight percent this week, edged up 0.6 percent as people realised that the cost to Samsung was not going to be as high as expected. Park Jung-hoon, a fund manager at HDC Asset Management, which owns shares in Samsung affiliates, said that although future losses would not be as bad as the third quarter the company had to work hard to rebuild confidence.
“What’s important is whether the flagship S7 can fill the gap left by the Note 7, and how much trust Samsung can regain from consumers by the time the S8 comes out,” he said. Analysts expect the S8 to be released in the first quarter.
To make up for the lost revenue, Samsung said it would expand sales of gadgets like the Galaxy S7 and S7 edge phones, and make “significant changes” in its quality assurance processes to improve product safety.
The Tame Apple Press is now widening its net to include other Samsung products and imply that they might suffer as a result of the Note 7. There have already been some stories implying that Samsung’s appliances might also suffer, which is rather over egging the pudding.
Samsung posted earnings of $7.2 billion in the second quarter, with mobile profits – its biggest earner – soaring 57 percent.
The Tame Apple Press had been hoping that Samsung users would defect to the god awful iPhone 7. So far that does not appear to be happening. Samsung is offering financial packages for those who stay with the Samsung brand. Samsung users are more likely to move to other Android brands before thinking of Apple.
Apple’s minions at its favourite tech magazines are wading into Samsung for being unable to identify the fault which sank the Note 7.
For those who came in late, Samsung stopped producing its Note 7 after a recall failed to stop the phones overheating. Now Apple’s free PR units based at newspapers like the New York Times re wading in claiming that Samsung’s goods are dangerous because it could not identify the fault.
The Times coverage was deliberately “inflammatory” making shedloads of references to the phones “exploding” or “blowing up” when in the only cases where the fault appeared the phones melted.
But even while the Times was saying that, it had to admit that it was not that Samsung did not know what caused the problem, simply that it was refusing to tell anyone the cause. This is a slightly different issue. One can imagine a whinging Apple fanboy hack talking to Samsung PR and threatening that if Samsung does not spill the beans he will write a story saying that Samsung does not know the cause of the overheating.
The Times went even further and suggested that no one should buy Samsung goods because they all might develop faults. That should teach them for stomping on Apple’s turf.
What is more likely is that Samsung does know the cause, and it is somewhat terminal for its design teams.
Phone Arena found some specs which were from the Korean safety body which examined the first phones to overheat. They found that the battery was too big and the thin design was pushing all the thin metal frame onto the battery. The second battery was smaller but the design was still pressing against it and so the problem had not gone away.
Samsung could not change the design or the battery and therefore had to recall the lot.
What is more surprising is that Phone Arena’s story has been ignored by the Tame Apple Press as it falls over itself to promote the iPhone 7 against all rivals. It is true that Samsung did stuff up, the Note’s problems should have been spotted long before it got into the shops. When the first faults appeared it was logical to think that it was the oversized battery, but they should have checked the design was not a factor.
However, it is equally difficult to see how any phone maker could have done much that was different and it is certainly not fair that the Tame Apple Press are behaving like tossers.
The US Supreme Court is not really sure what to do with the great legal battle over the rounded rectangle.
The eight justices heard arguments in Samsung’s bid to pare back $399 million of $548 million it paid Apple in December following a 2012 jury verdict finding that it infringed Apple’s iPhone patents and copied its distinctive appearance in making the Galaxy and other competing devices.
The $399 million penalty stemmed specifically from Samsung’s violation of three Apple patents on the design of the iPhone’s rounded-corner front face, bezel and colorful grid of icons that represent programs and applications.
While the justices signalled a willingness to reduce the potentially huge penalties imposed for ripping off someone else’s patented design, some expressed skepticism over how, in practice, juries could figure out the importance of a specific design trait in a product in order to calculate damages.
Justice Anthony Kennedy said that if he were a juror he would not have a clue what to do. Several justices shrugged about how they would devise a test for lower courts and juries to use to determine design patent damages.
Samsung has contended it should not have had to turn over all its profits on phones that infringed the iPhone design patents, which the company said contributed only marginally to a complex product with thousands of patented features.
Chief Justice John Roberts said that since the patented designs involve the outer case of a smartphone and not “all the chips and wires” inside, the profits awarded should not be based on the entire price of the phone.
After the argument, Samsung’s attorney, Kathleen Sullivan, said, “We are hopeful that the Supreme Court will give a sensible and fair reading to the design patent statute. That would be a win for businesses and consumers alike.”
Design patent fights very rarely reach the Supreme Court, which had not heard such a case in more than 120 years.
Samsung’s worst-ever recall could cost the company as much as $17 billion after it halted sales of its flagship Galaxy Note 7 for a second time,.
Samsung announced the recall of 2.5 million Note 7s in early September following numerous reports of the phones catching fire. Today the outfit told mobile carriers to stop sales or exchange of the $882 device and asked users to shut off their phones while it investigated new reports of fires in replacement Note 7s.
Now the outfit faces a probe by US safety regulators, some investors and analysts predict Samsung may scrap the Note 7 and move on to successor models to limit the financial and reputational damage.
This will presumably happen before the regulators rush in and ban the phone from sale.
If Samsung stops selling the Note 7s, that will translate into lost sales of up to 19 million phones, or nearly $17 billion, that the firm was expected to generate during the Note 7’s product cycle,.
That’s a big increase from $5 billion in missed sales and recall costs analysts initially expected Samsung to incur under the assumption that the firm would resume global Note 7 sales in the fourth quarter.
By the time it fixes the problem they have to go through recertification and requalification and by the time that happens, they’re going up against the (Galaxy) S8 launch, so it is pretty pointless.
It is still not clear what the problem was with the phone.
A federal appeals court on Friday reinstated a $120 million jury award for Apple against Samsung in the now terminally daft patent war between the pair.
The court said that there was substantial evidence for the jury verdict related to Samsung’s infringement of Apple patents on its slide-to-unlock and autocorrect features, as well as quick links, which automatically turn information like addresses and phone numbers into links.
Friday’s decision was made by the full slate of judges on the US Court of Appeals for the Federal Circuit in Washington, D.C. In an 8-3 ruling, the judges said that a previous panel of the same court should not have overturned the verdict last February.
The three-judge panel did not follow U.S. Supreme Court limits on the scope of its review, because it examined evidence outside the record of the case, the decision said.
In May 2014 a federal court in San Jose, California, which ordered Samsung to pay $119.6 million for using the Apple features without permission.
Infringement of the quick links feature accounted for nearly $99 million of the damages.
The jury had also found that Apple infringed a Samsung patent on digital photo technology and awarded $158,400 in damages. Friday’s decision upholds that award.
In December, Samsung paid Apple $548.2 million stemming from a separate patent case. Part of that dispute has been appealed to the Supreme Court, which will hear it on Tuesday.
The Tame Apple Presses campaign to get its iPhone 7 selected over the Samsung Note 7 has failed to damage Samsung’s bottom line.
Since the iPhone 7 was launched the Tame Apple Press has been running scare stories about the Note 7 and over reacting to a battery problem which cased half a dozen to over heat. Samsung recalled the Note 7 and replaced the battery and the Tame Apple Press rubbed its paws with glee claiming that Samsung would suffer a billion dollar loss from having to recall the phones.
It turns out that did not happen.
Samsung said that it expects third-quarter profit to grow 5.6 percent, beating estimates, as a pickup in chip and display earnings off set its smartphone woes.
The world’s biggest smartphone maker said its operating profit for July-September was likely $7 billion, compared with the 6.4 billion tipped by a Thomson Reuters StarMine SmartEstimate of analysts’ forecasts. A year earlier operating profit was just under $7 billion
Revenue for the quarter likely fell 5.2 percent the South Korean firm said. This was much less than the Tame Apple Press predicted.
Samsung’s semiconductor business did really well, ironically flogging its chips for the new iPhones and other products launched ahead of the peak year-end sales season.
The Note 7 problems could also boost Samsung’s chip business. Industry executives say the sudden need for chips in 2.5 million replacement phones is exacerbating already tight memory market conditions, which could push prices higher.
Paul Romano, chief operating officer at U.S.-based electronic component distributor Fusion Worldwide, said the firm’s clients, which include Samsung, are currently having a harder time procuring memory chips. Some smartphone makers are also trying to secure more of the chips as they see an opportunity capitalize on Samsung’s mis-steps and boost handset sales, Romano said.
Samsung does not believe it needs to do much more on VR for the moment as it thinks that the display technology has gone as far as it can for now.
Samsung has made inroads into the mobile VR space thanks to the Gear VR for the Galaxy S and Galaxy Note series. For those who came in late, Samsung confirmed they were working on a standalone VR headset in April. But it did not happen
Now it seems that the outfit has said that it does not believe the technology is quite there yet and they are holding back on releasing a standalone VR headset.
The company also says VR is at the peak of its hype phase, and they want to wait and see if the market matures.
Samsung’s President & Chief Strategy Officer, Young Sohn said that display technology needs to advance to at least twice the pixel density that we have in smartphones today.
In otherwords a until we can see a standalone VR headset with Ultra HD display panels there is little point putting “go faster stripes” on what we have.
Sohn said that it would cost Samsung $5 to $10 billion to push the technology and develop a 10K mobile display and it does not think it is worth that type of investment. The fear is that the market will stagnate when the shine goes off the hype.