The handbags at dawn war between Microsoft and Google over cloud-based offerings just got a bit nastier, with Vole’s Software as a Service bod Tom Rizzo moaning that there was a tax on Google Apps because you need Postini, help desk support, Exchange to Google Apps Migrator and training.
Writing from his bog, Rizzo admits that on the surface, Google Apps may seem like cool replacements for Exchange or Office, but “many” un-named IT organisations have found that Google Apps bring extra, hidden costs.
He said that these un-named outfits evaluating Google Apps have found that the projected versus costs of switching to Google Apps increase their total cost of ownership (TCO).
These unnamed IT organisations found that Google Apps are half-baked and can’t be used without add-on applications, which cost a bit extra.
The Google Tax was strongly felt in deployment, IT support costs and user training, he claimed.
Rizzo basically claims that the outfits, who he does not name, agree completely with Microsoft, that Google is pants and you should believe him and not that very nice Google sales person.
One thing these un-named people found was that most were running Google Apps next to Office so one is obviously redundant.
The TCO argument is pretty weak, as many companies are installing Google Apps to save cash on buying new machines.
We would have thought that if Google Apps was too expensive, then Vole’s own cloud offerings would suffer from the same problem.
This is where Rizzo is going to hit a few problems, along with the others in Microsoft who see the cloud as the thing that is going to support Steve Ballmer as he comes to save the world.
While Rizzo is slagging off Google’s cloud computing, which offers a low entry price but “add-ons” make it expensive, he is also criticising Redmond’s Cloud offerings which are pretty similar.
Rizzo is Vole’s “software as a service” bloke so that should put him into the hub of Microsoft’s cloud plans.
It might have been better for Microsoft to slam Google’s software, or cloud as being less reliable or something similar.
The problem with using the “hidden cost” handbag that he has done, is that it can swing around and hit you back in the face,