An iTunes update causes more problems

People are complaining that Jobs’ Mob programmers dropped the ball when they tried to fix some problems with the iTunes digital juke box.

Apple hoped that the iTunes 10.1.1, update would stop the clunky software from crashing quite so often.

However the new code has been found by some users to actually cause iTunes to crash.

Last week Jobs’ Mob released a minor update to its iTunes. However, users have been complaining that after installing the update, iTunes immediately crashed and made the program even less usable than normal.

Complaints on the Apple Support discussion forums say that after installing the software they get a “Problem Report” which says that “iTunes cannot be opened because of a problem. Check with the developer to make sure iTunes works with this version of Mac OS X. You may need to install any available updates for the application and Mac OS X.”

Some posters say they could fix the crashing problem by downloading iTunes directly from Apple’s website instead of through Software Update, and then overwriting the previously updated software.

Others complain that they can’t download and install the iTunes update through Software Update. That error message is “The update iTunes can’t be saved – a networking error has occurred. Cannot open file (-3001) Make sure you can connect to the internet and try again,” despite being connected to the internet.

However, Apple’s standalone iTunes installer appears to run without any problems.

Apple fanboys insist that the outfit’s software is always perfect and of superior build to anyone else’s on the market.