Vodafone’s service has been crap today because it could not account for the security implications of a break-in at one of its exchanges.
According to Vodafone, “some customers” – without, of course, telling us how many – may have had internet, text messages and voice calls completely wiped from the face of the planet.
Vodafone says its engineers are working to fix the SNAFU. Its engineers are “working quickly to restore these and will be back to normal as soon as we can.”
Vodafone also claims that the security of its customers private information has not been put at risk. Still, it must be transparent with affected customers who will be wondering why a break-in has downed their services, and why it has taken so long, already, to restore the service as usual.
What is Vodafone’s crisis control, and how many lines of communication were down? Tell us!
By the way, Vodafone has plenty of government contracts, though we do not know if service has been affected for them too.