Dell, Crucial caught in the Epsilon hack

Tinman Michael Dell has sent emails to thousands of his customers worldwide  saying that their details may have fallen into the paws of spammers and hackers. Memory company Crucial has also sent out warnings to its customers.

It would appear that both Crucial and Dell have fallen victims to the hack of the email outfit Epsilon. It has taken Epsilon some days to realise this, and has dashed off an email to all those who it thinks might have been affected.

Dell said that it found out about the hack on April 4 that files containing the names and/or email addresses of some crucial customers were accessed by unauthorized entry into Epsilon’s computer system. Crucial said:  “We have been assured by Epsilon that the only information that may have been obtained was your name and/or email address. No other personally identifiable information that you have supplied to Crucial was at risk because such data is not contained in Epsilon’s email system.”

However it does mean that for a while at least people will be plagued by phishing scams. The email advises people not to hand over personal or sensitive information to anyong.

Dell would not send you emails asking for your credit card number, social security number or other personally identifiable information, the email said.

The hardware maker said that it is just a matter of being alert for unusual or suspicious emails and remain cautious when opening links or attachments from unknown third parties.

Dell has said sorry to its thousands of customers, but it seems to be one of many Epsilon victims, as we reported earlier this week.

Epsilon has 2500 customers worldwide and those affected include Hilton,  Barclays Bank, BestBuy, CitiBank, Chase, Kroger, JP Morgan Chase, Marks & Spencer, Ritz Carlton, Target, TiVo and Verizon.

It sends sends out 40 billion emails a year on behalf of clients and CBS News reported that the breach was so serious that the US Secret Service is investigating.