The company revealed that the voice activation feature on its smart TVs will capture all nearby conversations. The TV sets can share the information, including sensitive data, with Samsung as well as third-party services.
“Please be aware that if your spoken words include personal or other sensitive information, that information will be among the data captured and transmitted to a third party.”
Samsung has now issued a new statement clarifying how the voice activation feature works. “If a consumer consents and uses the voice recognition feature, voice data is provided to a third party during a requested voice command search. At that time, the voice data is sent to a server, which searches for the requested content then returns the desired content to the TV.”
The company added that it does not retain or sell the voice data, but Nuance Communications who is its partner in the technology might do. Nuance was unavailable for comment at press time. We asked our TV but our TV doesn’t listen.