Tablet users indifferent to upgrades

tabletMost people don’t plan to buy a new tablet in the next 12 months because there’s no real reason to do so.

That’s according to a survey from Gartner, which concluded that only 17 percent plan to buy a tablet in the next 12 months. Gartner surveyed 19,000 people in the US, the UK, France, China, Brazil and India.

Meike Escherich, a principal analyst at Gartner, said applications rather than hardware sell tablets. “Most applications work pretty well first and second generation tablet hardware, and because the operating system can be upgraded for free, the user not compelled to change the device,” said Escherich.

Further, people aren’t particularly interested in the hardware and devices can access the cloud.

She said that “the churn of the mature installed base will continue to fall”. Many tablet users may never upgrade because so called “phablets” and 2-in-1 PCs include the benefit of a tablet.

The survey showed that 48 percent of people didn’t want to replace a hardware unless it was absolutely essential to do so.