The development of apps, devices and mobile services are changing traditional models, according to principal research analyst Amanda Sabia.
“Product managers must understand who their customers are for these new devices and services, and how the products are being used. Knowing your customer is imperative in order to capture a fair share of spending opportunities in this dynamic marketplace,” she said.
She said there are three types of mobile payments – by smartphones, by branded mobile wallets and mobile vendors from High Street shops like Starbucks.
But mobile payments using Near Field Communication (NFC) technology will be limited because theres a lack of agreement between shops and financial organisations.
Sabia also said that by 2018, in mature markets, 75 percent of TV content will be watched through application based services, rather than using pay TV models