When it comes to ambassadors, it seems that Australia always appoints someone in the style of Les Patterson.
A Vodafone store employee who claims to be the phone company’s “social media expert” and “ambassador” has been slamming customers on Twitter and Facebook as “mentally retarded” and threatened them with a “pimp slap backhand”.
Arthur Kotsopoulos was a retail employee and was part of the telco’s “TNT Ambassadors” programme.
Strangely, according to the Sydney Morning Herald, he seems to have been saying the sorts of things you might expect from an Aussie ambassador. He has been racist and sexist and not that nice about Vodafone’s partners either.
He wrote that an HTC rep just walked in so get ready for another hour of blabbering about “what are the worst phones on the market”.
A minute later he ran down a casual employee saying that she changes music and puts on this “filthy emo music”.
But it is fairly clear that the Vodafone bloke really hates his customers. He claimed he was “serving mentally retarded people who buy phones and have no clue how to use them”.
He seemed to be miffed that they were asking me to message people for them. Creating contacts for them and dictating me to enter the contact names then screaming at me when he spelt it wrong. “Speak English idiot!”
He also rants on Facebook where he speculates whether “the local mental institution shut down today or something” because he had to serve a person who repeats everything he said like a parrot. He also had to explain the same thing to them more then six times. “somebody is going to cop a pimp slap backhand”.
It is not as if he has snapped or anything but Kotsopoulos posted in February that “some European women would be drop dead gorgeous if they didn’t open their mouth to speak”.
“Served an amazing Brazillian with a booty but when she opened her mouth eeeeeeeeeeerrrrrrrrrrrr….,” he said.
A Vodafone spokesman told the Herald that the telco welcomed feedback from its customers and employees in any forum but was “disappointed” with Kotsopoulos’ views, which did not reflect those of the company.
The PR person will be having a word with Kotsopoulos on why he expressed these views. Later Vodafone said it had suspended Kotsopoulos pending a full investigation.