Virgin Media in Oxford: down for two weeks

I live in Oxford now – strangely Virgin Media has been down here for two weeks so I am using my T-Mobile dongle to connect to the interweb.

The guys in the Indian call centre are very nice, the engineers are very nice too when they tip up. I got offered a refund which is nice, but as I am an internet hack this is not quite good enough.

Virgin Media often floats a hot air balloon over Oxford to advertise its services. But, apparently, there is a shortage of broadband here in West Oxford so it’s all hot gas – and no gaiters.

So when it will be fixed? Oh there is maybe a shortage of components and of engineers, apparently.  Which Virgin strenuously denies. Bugger the customers then.

Richard Branson could not be contacted at press time – so situation normal.