A report suggests that punters who waste their money on expensive smartphones are generally happy to do so and Apple fanboys are the most incandescently joyful people in the whole world.
Beancounters at J.D. Power added up some numbers and divided them by their shoe size and found that Samsung phones rank highest in overall satisfaction among AT&T and Sprint customers. T-Mobile and Verizon customers liked Apple iPhones best. Those who spent the most on their phone were happier than those who made a more sensible financial decision.
J.D. Power customers who pay more for their phones report higher satisfaction. Logically, the analysts think, this is because the high-cost phones perform better. Of course there is very little difference technology wise why higher price phones would perform much better. The flagship phones often have marginally better stats than mid-range phones.
What J.D. Power should have looked at was the pyschology of the people who buy expensive phones. If having spent more than $300 more than they need to, do they have to justify their purchase?
The premium phones often have a few more bells and whistles than the mid-range phones but do punters actually use them or can they spot the difference between a few more pixels on the cameras.
The Tame Apple Press is furious at the study because it suggests that people will be as happy at wasting their cash on a high end Samsung as they would be an iPhone 7.
“The figures are for August, I wonder how much that will change when the exploding Samsung Note 7 fiasco is taken into account,” sulked one Apple fanboy, er technology reporter.
Samsung is warning that the Galaxy Note 7 fiasco will set it back $5 billion dollars, which, though terrible, is much less than the $15 billion the Tame Apple Press has been claiming.
Samsung said that that it will take a hit to its operating profit of about $3 billion over the next two quarters. The outlook brings to about $5.3 billion the total losses the global smartphone leader has forecast as a result of the overheating issues.
Samsung shares, which have fallen about eight percent this week, edged up 0.6 percent as people realised that the cost to Samsung was not going to be as high as expected. Park Jung-hoon, a fund manager at HDC Asset Management, which owns shares in Samsung affiliates, said that although future losses would not be as bad as the third quarter the company had to work hard to rebuild confidence.
“What’s important is whether the flagship S7 can fill the gap left by the Note 7, and how much trust Samsung can regain from consumers by the time the S8 comes out,” he said. Analysts expect the S8 to be released in the first quarter.
To make up for the lost revenue, Samsung said it would expand sales of gadgets like the Galaxy S7 and S7 edge phones, and make “significant changes” in its quality assurance processes to improve product safety.
The Tame Apple Press is now widening its net to include other Samsung products and imply that they might suffer as a result of the Note 7. There have already been some stories implying that Samsung’s appliances might also suffer, which is rather over egging the pudding.
Samsung posted earnings of $7.2 billion in the second quarter, with mobile profits – its biggest earner – soaring 57 percent.
The Tame Apple Press had been hoping that Samsung users would defect to the god awful iPhone 7. So far that does not appear to be happening. Samsung is offering financial packages for those who stay with the Samsung brand. Samsung users are more likely to move to other Android brands before thinking of Apple.
Samsung’s worst-ever recall could cost the company as much as $17 billion after it halted sales of its flagship Galaxy Note 7 for a second time,.
Samsung announced the recall of 2.5 million Note 7s in early September following numerous reports of the phones catching fire. Today the outfit told mobile carriers to stop sales or exchange of the $882 device and asked users to shut off their phones while it investigated new reports of fires in replacement Note 7s.
Now the outfit faces a probe by US safety regulators, some investors and analysts predict Samsung may scrap the Note 7 and move on to successor models to limit the financial and reputational damage.
This will presumably happen before the regulators rush in and ban the phone from sale.
If Samsung stops selling the Note 7s, that will translate into lost sales of up to 19 million phones, or nearly $17 billion, that the firm was expected to generate during the Note 7’s product cycle,.
That’s a big increase from $5 billion in missed sales and recall costs analysts initially expected Samsung to incur under the assumption that the firm would resume global Note 7 sales in the fourth quarter.
By the time it fixes the problem they have to go through recertification and requalification and by the time that happens, they’re going up against the (Galaxy) S8 launch, so it is pretty pointless.
It is still not clear what the problem was with the phone.
The British consumer group Which? has pointed out that the iPhone 7 has the worst battery life than any other top smartphone.
The outfit conducted a series of battery life tests on the latest smartphones including the Samsung Galaxy S7, HTC 10 and LG G5, Apple’s iPhone 7 was so bad it did not even rank.
The Samsung Galaxy S7 battery lasted more than twice as long as the iPhone 7, while the HTC 10 had two and a half times the longevity. The iPhone 7 did better in internet usage tests… but it was still found bringing up the rear.
The iPhone 7 should have had all the advantages. It was the newest phone and had the iOS 10, while the three other handsets all featured Android 6.0 Marshmallow. But whatever efficiency optimization Apple put into iOS 10, it cant solve the fact that Apple put a 1,960mAh battery under the bonnet.
In a blog post, Which?’s Callum Tennent said:
“In the interest of fairness, we test battery life using our own phone network simulator. This ensures that the signal strength is consistent for each test, which is important as a phone has to expend more power when it’s struggling for reception. We also set the screen brightness on every phone to the same level. Finally, we perform a full ‘power cycle’ of each phone’s battery prior to testing — that means fully discharging and then charging it.”
For the tests we made a continuous call over 3G for the call time test and access a regularly updating special web page over 3G to measure web browsing time.
Not content with creating a phone which hisses at users stupid enough to buy it, Apple’s iPhone 7 has a feature which turns its screen yellowish.
The Tame Apple Press is doing its best to claim that yellow screens are normal and those who spent a fortune upgrading to the iPhone 7 have not really bought a lemon.
Apparently it was due to the use of the adhesive on the display, in which for some devices is still in the process of setting. Apparently it should go away in a few days and if it doesnt then your phone is not really defective and you have wasted yoru money it must be a software thing and you can adjust it. Eh?
What is amazing is that the Tame Apple Press is full of work arounds and fixes but no one appears to be bloody cross that an $800 phone has been released with such a problem. It is also a problem which Apple did not suffer from in its previous editions.
At some point someone will have to start looking at the phone, which hisses when it has a heavy work load, with its yellow screen, four hour headphone battery life and wonder “why the hell did I buy this hunk of over priced junk when I could have picked up something that did what I wanted for about $250.
Despite Apple managing stronger than expected sales of its iPhone 7 plus, it is not enough to offset a huge decline in iPhone sales, according to one telco bean-counter.
The Tame Apple Press is full of news about how Apple’s iPhone 7 is a sell out, pretty much like it normally is at this time of year. This has meant that Apple shares have gone up as investors think the outfit is going to see its cash cow mooing for another year.
But KGI analyst Ming-Chi Kuo said that the prophesied slump in iPhone sales is coming, and there is no stopping it. While he has indeed improved his estimates of the total sales for the iPhone 7 and iPhone 7 Plus, overall he predicts that the numbers will be lower than the iPhone 6s.
The analyst is basically saying that Apple has a lot to thank Samsung for. The recent fiasco surrounding exploding Galaxy Note 7’s has helped increase confidence, outlook, and sales of the iPhone 7 and 7 Plus.He said that earlier reports of supply shortage for the iPhone 7 isn’t exactly because strong demand, believes Kuo. He said that the Jet Black color which is in high demand as well is actually harder to make. He still thinks that the production yield is estimated to be 60-70%.
While KGI raised its iPhone 7 shipment forecast from 60-65 million to 70-75 million, the numbers steal look bleak for this year’s generation as a whole, falling below that of the iPhone 6s. Even Apple itself has already predicted this, though it will naturally not share solid numbers.
Samsung has promised to re-launch its flagship Note7 smartphone across Europe well before year-end, but has warned that it might not be until next year that it fully recovered from the defective battery fiasco.
David Lowes, Samsung’s chief marketing officer in Europe, said he expected new Note7s to be available everywhere by the end of November and well before the end of the fourth quarter.
The outfit has pledged to sell no new models until it fully completes the exchange of existing Note7S with faulty batteries,. An estimated 2.5 million Note7s were sold before the battery flaws led Samsung to issue a global recall early this month.
Samsung plans to resume Note7 sales in South Korea on 28 September Sales are to resume in Australia and Singapore in October, according to the company, which has not yet said when they will be available in other regions.
“We are confident that we can start to make up any ground that we have lost and get that momentum back into our business… get that total momentum back as we exit 2016 and set ourselves up for a strong 2017,” he said.
The Note7 was recalled in 10 markets globally, including the United States and Samsung’s home market of South Korea. Most of the affected phones sold in Europe shipped to three markets: Britain, Germany and France, Lowes said.
Lowes thinks the entire recall could be done in two weeks, clearing the way for new phone sales, although he admits this might be a tad ambitious given the complexity of reaching consumers through its extensive chain of distributors and marketing partners.
“Our mindset is to be expediting this over that time period and not have it continuing and continuing. Lowes cautioned that this goal may prove ambitious in practice.
Lowes said there was still pent-up demand for its marquee phone product in Europe, which was still largely in the pre-order rather than mass roll-out phase, with Note7 not yet available in many markets after launching in August. Samsung has no plans to scale back on its original marketing plans, he said.
Despite a recall and well organised scare campaign by reporters loyal to Apple, Samsung can’t get owners to part with their Note 7.
For those who came in late, the Note 7 appeared to have battery problems which caused some of them to melt. Samsung started a recall procedure but not before the Tame Apple Press started printing stories of “exploding” phones and the US government took the unprecedented step of banning them on flights. The fact that US company Apple had just released its lack-lustre iPhone 7 had nothing to do with it. Honest.
Samsung has just announced that it has shipped 500,000 replacement Galaxy Note 7 devices to US retailers and carriers. They’ll be available beginning tomorrow to owners of the original, Note 7 for in-store exchanges.
This first batch of replenishment stock is intended exclusively for exchanges; Samsung hasn’t yet said when Note 7 retail sales will officially resume, probably in October.
But Samsung is having trouble getting people to part with their original phones. It says less than a quarter have been exchanged in the United States.
Samsung thinks that is an extraordinarily fast start toward achieving our goal of removing every single affected Note 7 from circulation. But given how much fear has been raised in the press, it does suggest that the company might have a few problems prising notes from the hands of users.
The theory is that the exchange rate will shoot up much quicker now that consumers can make a direct swap for Samsung’s latest batch of Note 7 shipments.
A Google initiative to install super-fast wifi hubs and tablets in New York City, is failing because the citizens of the Big Apple are using the kiosks to download porn and listen to rap music.
LinkNYC said it is suspending web browsing on all its tablets after eight months due to “inappropriate behaviour”. Some users have been monopolising the Link tablets and using them inappropriately, preventing others from being able to use them while frustrating the residents and businesses around them,” the company writes in a statement.
If they are not watching porn they are listening to “loud, explicit” music.
LinkNYC is working with city officials to come up with potential solutions, like time limits, so that it can allow users to browse the web once more. Until it sorts out a cunning plan people can only use the tablets to make calls and look at maps.
“The kiosks were never intended for anyone’s extended, personal use and we want to ensure that Links are accessible and a welcome addition to New York City neighborhoods. Starting today, we are removing web browsing on all Link tablets while we work with the City and community to explore potential solutions, like time limits. Other tablet features—free phone calls, maps, device charging, and access to 311 and 911—will continue to work as they did before, and nothing is changing about LinkNYC’s superfast Wi-Fi. As planned, we will continue to improve the Link experience and add new features for people to enjoy while they’re on the go.”