Toshiba recalls melting laptops

Some Toshiba laptop users have, quite literally, had their fingers burnt.

The computer manufacturer has issued a recall for some of its laptops after some melted, burning two people. It’s said that the combusting laptops are a result of a flaw with the power adaptor, which is causing overheating across its Satellite T135, Satellite T135D and Satellite ProT130 lines.

It said in a statement on its website: “These computers will have model/part numbers beginning with PST3AU, PST3BU, or PST3LU. The defective harness may, in some circumstances, overheat to the point of melting the computer’s base at the location where the AC adaptor plugs into the unit.  To date there have been no reports of serious injury, but the temperature is sufficient to pose a burn hazard if specific parts of the DC-In Jack or plug are touched when they are overheated.”

The US Consumer Product Safety Commission said in a statement that the heat has lead to 129 complaints and reports of two minor burns and property damage.

It advised people who were worried that their laptops may have an issue to “immediately download” the latest version of Toshiba’s BIOS computer program to their notebook computer.

“This new computer program will detect whether the notebook computer is overheating, and if so, disable the notebook computer’s external power and display a message directing the consumer to contact Toshiba for a free repair. Consumers who do not have internet access should contact Toshiba to arrange for installation of the updated BIOS,” it added.

We imagine there’s an easier, but more painful way to check if your computer is melting.

Anyone who verifies that their laptop has a problem are being advised to switch it off and unplug it at the mains before contacting the Toshiba call centre to set up a warranty repair. It’s the standard turn it off and on again but without the second bit.