Japan’s second-largest mobile-phone operator, KDDI, has said that it will replace Sony-made batteries because of concerns the devices may overheat.
KDDI Vice President Toshio Maki told a press conference in Tokyo that the batteries may produce heat and melt. So far there had been two customer complaints in 2010 and six this year.
Sony said sorry in 2006 for the largest recall in the consumer-electronics industry after computer makers, including Dell, returned 9.6 million lithium-ion batteries on concerns some could overheat and become fire hazards.
Analysts say that Sony is so big that such a recall is not going to harm its business, but it will lead some to question the reliability of the outfit’s products. After all you don’t want a phone that melts in your pocket and all over your fingers.
Sony is not having a good year.