The iPhone has issues, but Apple has really got on its high horse now. It is so confident that nothing can or will go wrong that it has decided to, quite literally, close it off to the public.
According to sources, the company is replacing screws on iPhones which are brought in for servicing with tamper-proof alternatives – which it hopes will stop people from fiddling with the device and prevent them from replacing the battery.
The latter means that Apple will now be able to fleece its customers for more cash as only qualified people will be able to open the device, and probably charge double for the privilege.
Currently the company will replace iPhone batteries free if the device is under warranty, but otherwise charges $79, a price tag many were able to avoid by opening the device and buying a battery from a supplier.
Two people with first-hand knowledge of the practice told Fox News that when a customer brings an iPhone 4 into a US Apple store for repair, tech staff have now been ordered to swap out the commonly-used Phillips screws, with which the device is shipped, and replace them with so-called “Pentalobe” screws.
Pentalobe screws require a screwdriver that is not commercially available, meaning Apple can supply these to its service staff minions and demand they charge extra.
However, iFixit, a site that’s well known for cheeky Apple antics, has already started advising customers of a way to get around this.
It has found a screwdriver that works for the 5-point “Pentalobe” fasteners on the iPhone 4 case, which although isn’t a true Pentalobe driver — the tip is more star shaped than “flowery,” so there may be some slight play in the fit when using – can unfasten these screws meaning you can replace them with the standard Philips ones.
Take a bite on that, Apple.