Jon von Tetzchner says that Microsoft has forgotten about the “actual real-life people that use technology in their daily lives”.
He is particularly miffed at Windows 10’s continued insistence of resetting the default browser to Edge.
Von Tetzchner said that that Microsoft is failing to respect the decisions made by users, and this is something that needs to stop.
Each time Windows 10 upgrades, it changes the default browser to Edge. When a new browser is installed it also leads to restoring Edge as the default option.
Microsoft has also made it complicated for a non-technical user to bring their old default browser back.
“Our goal as technology companies should be to provide great software to our users. At the same time, we should accept that some users prefer software created by other companies. It is our responsibility to be fair to the users, and this is what should drive the technology industry forward. Stripping users of their ability to choose or forcefully limiting their options stalls progress. Focusing on building great products is what should drive us to excel,” he wrote.