A slow computer is the most common employee complaint to IT helpdesks according to research by Diskeeper Corporation.
In a survey of 100 IT Directors ‘Lost passwords’ ranked second and ‘system crashes’ third.
The company also went a step further analysing Twitter to see what employees had to say about their lazy computers. It found tweets including: “THIS COMPUTER SO **** SLOW YOU GOTTA TURN IT ON MONDAY JUST TO USE IT FRIDAY”; and “Now I know why I use the phone all the time…cos the computer runs so damn slow!!! Grrrrr”.
However, despite frustrations, the company said that organisations are ignoring one of the most common causes of slow computers and system crashes – fragmented hard drives. Over 69 percent of IT Directors surveyed do not consider defragmentation a priority, and 56 percent do not have processes in place to ensure regular defragmentation. Poor performance was cited as the reason behind 33 percent of PC refreshes.
Sue Cantwell, Managing Director EMEA of Diskeeper said: “Fragmentation happens to a hard disk as soon as you save, change, or delete files. The changes that you save to a file are often stored at a location on the hard disk that’s different from the original file. Further changes are saved to even more locations. Both the file and the hard disk itself become fragmented, and your computer slows down as it has to search in many different places just to open up the file.
Poor performance was cited as the reason behind 33 percent of PC refreshes