Not that the mighty NatWest Bank is being patronising or anything – its slogan is “Helpful Banking” and so it’s there to help.
When one of our readers was last on the online banking site to check the status of his account, he could tell just how helpful NatWest aims to be.
At the bottom left of his screen there’s a little button titled Help 24×7 – Got a question? We can help. NatWest generously gave an example of what you might like to know – the question being “What does POS mean?”
Tricky one that and one that its bank customers are likely to want to ask. We wonder what Nit means and whether the helpful bank will include that in its guide to TLAs (three letter acronyms).